The FFJDA extranet is the central management tool for judo and jujitsu clubs affiliated with the federation. Since the launch of the new extranet, accessible via the site ffjudo.com, several club leaders have reported difficulties in connecting or retrieving their access. These blockages have specific causes, often related to the tightening of security rules applied after the platform’s redesign.
Cyberattack and extranet redesign: why access has changed
The migration to the new FFJDA extranet is not just a cosmetic update. According to an interview with Sylvain Limouzin published by L’Esprit du Judo, a cyberattack on the old extranet in February made this redesign “all the more necessary,” with the goal of providing a “more secure platform.”
This context of enhanced security directly explains several sources of blockage. Accounts have been invalidated, access rights revised, and the login URL has changed. Clubs attempting to connect via old links or with old credentials are faced with an error page or an authentication refusal.
The practical consequence: even a club president who connected without difficulty to the old space must reconfigure their access. The login address now goes through moncompte.ffjudo.com, no longer through the historical URLs of the old extranet. For those experiencing a persistent problem, it is possible to connect to the extranet on So Sports to find a detailed troubleshooting guide.
Named accounts and license email address: the rule that blocks
The main technical change of the new extranet concerns the identification policy. The old system tolerated sharing the same identifier among several board members. This is no longer the case.
Since the redesign, each leader must have their own account, linked to the email address provided on their license form. This is a point confirmed by the official FFJDA documentation: the president and the main instructor of the club have access to the club space, and they can then grant administrative rights to other volunteers and instructors.
This operation generates three frequent blockage situations:
- The email address used to log in does not match the one recorded on the license form. The system then refuses authentication without an explicit error message.
- The club uses a generic email address (like [email protected]) instead of the leader’s personal address. The FFJDA documentation explicitly states not to use the club email address.
- The password has never been initialized on the new extranet. The old password no longer works, and the reset link ends up in the spam folder.
The solution systematically involves verifying the email address recorded on the license, followed by the “Forgot Password” procedure accessible from the login page.
Password reset on the FFJDA extranet: common pitfalls
The reset procedure is simple in theory: click on “Forgot Password,” enter the license email address, then follow the link received by email. In practice, the reset link regularly ends up in the spam folder.
This issue particularly affects email services like Orange, SFR, or webmails from former internet service providers. The anti-spam filters of these services classify automatic messages from the FFJDA as unwanted, especially since the sending domain changed due to the redesign.
Checks to perform before contacting support
Before seeking federal assistance, three points should be checked. Verify the spam folder and the “promotions” or “notifications” folder of the email. Ensure that the entered address is exactly the one on the license form, without extra spaces or capital letters. Test the login from a different browser or in private browsing mode, as an outdated cache can cause redirect loops to the old extranet.
If none of these checks resolve the issue, the club must contact its departmental committee or regional league. These structures have administrator access that allows them to verify and correct the email address associated with a license.
Administrative rights and multi-user management in the club extranet
Once the connection is restored, another blockage may occur: the user connects but does not see the expected features (license management, competition registrations, communication). This problem is related to the administrative rights assigned in the new extranet.
The president and the main instructor are the two profiles that automatically receive full access. Other board members (secretary, treasurer, license manager) must receive their rights manually from the club’s administration space. Without this assignment, they access their personal licensee space, not the club space.
To delegate these rights, the president must go to the member management section of the club on the new extranet. The FFJDA has made video tutorials available for each module of the platform, accessible from the homepage of the old site ffjudo.org, which redirects to the new space.
The shift to strictly named accounts with delegated rights represents a cultural change for clubs used to sharing a single identifier. This organization enhances the security of licensee data, but it requires an adjustment period and clear communication among board members.
Clubs that anticipate the season by checking the access of each leader at the start of the term avoid most of the reported blockages during the license renewal period when the platform is most in demand.
